Initiate a Return
We want you to try on and test our clothes freely without stress or worry. All items purchased on our site, unless clearly noted otherwise, can be returned for any reason for up to 45 days after purchase. Return shipping in the US is free, return shipping internationally, unfortunately, is not. Just make sure the items are clean! We reserve the right to reject returns that smell or are otherwise unsanitary.
Masks are not returnable or refundable due to sanitary reasons.
Items received in WTF Packs can not be returned or refunded.
We do not offer exchanges on orders, instead we recommend people initiate a return and then purchase replacement items as they see fit.
Please fill out this form and we can get your return started. Feel free to email us if you have any questions.
I’M AN INTERNATIONAL CUSTOMER, HOW DO I MAKE A RETURN OR EXCHANGE?
For international returns please fill out this form to get started. Unfortunately we do not cover the initial shipping, return shipping or custom fees on international orders. You can send the return to:
87 Richardson St. Suite 201
Brooklyn, NY 11211
HOW LONG DOES IT TAKE FOR ME TO GET A REFUND?
We aim to process all returns as swiftly as possible. The goal is always to process it the day we receive it, but at times it may take up to a week. Once your return and refund has been processed, you’ll receive an email notification confirming the refund. The money is taken from our account immediately, but it may take a few days for it show up on your credit card account. Each credit card company handles refunds differently so we can not give precise times on when you will get your money back. We’ll give a refund for any returns up to 45 days from purchase.